Delivery Information

1.   Contact us
Mail: info@smallactsbigfacts.eu

2.   Price
Prices are displayed in Euro for each product exclusive VAT and shipping. The shipping costs will be shown in the order checkout.
Sometimes we offer special conditions to a product. Also then these terms and conditions apply.

3.   Our products
We take great care in the descriptions of the items, the mentioned prices, etc. The display of colors and pictures on a computer screen can deviate from reality. We can not be held liable for any deviation in color, description or deviation of the price. If there is still an error that should occur, we will be there first to notify by mail. You will then receive the correct information.

4.   Order
If you have placed an order, you will receive an immediate confirmation by mail (same day). In that mail following will be specified: the discription of the ordered products, the price an the payment method.

5.   Payment
Small Acts Big Facts offers you two ways to pay: Paypal or bank transfer
- Paypal is a widely used, highly secure and fast payment method. For further info: www.paypal.com
- Bank transfer: you can transfer the amount to our account
:

  • IBAN: BE33 6451 0334 4946
  • BIC: JVBABE 22
  • Don't forget to mention your ordernumber on the transfer (can be found on your order confirmation)!

6.   Delivery
As soon as we receive confirmation of payment from Paypal, we will proceed to the implementation of your order. The specified delivery date is indicative and not binding. If the ordered items are out of stock and thereby a delay of delivery occures or the goods are no longer available, you will receive an email from us (within 7 workdays). You have the option to cancel your order without additional charge. You will then be refunded the amount paid within 30 days.
Each order is packed and send with care. If the order might be damaged when it gets delivered, the customer must notify us within 48 hours after delivery. The customer must send us a clear description and picture of the damage, so that we can help you properly. We take care of a solution
.

7.   Right of withdrawal
Have you ordered the wrong product by mistake, you may return it within 14 days of receipt (see 'Terms & conditions'). You will receive your payment back within 30 days. You can order the correct product on the webshop.

8.   Exclusion right of withdrawal
- Packaged sets items whose packaging is opened.
- Items that are damaged or incomplete.
- Already used items.

9.   Odds
Small Acts Big Facts is doing everything possible to ensure a solid continuity of his service. If, due to technical reasons, the service can't be guaranteed temporarily, the customer will get informed sufficient. Small Acts Big Facts can in no way held responsible for the temporary suspension of its services.

10.  Additional or different terms
If conditions might be added or modified, you can find them on our webshop.

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